All-knowing bosses have had their day. Managing today’s knowledge worker requires ‘Supportive Leadership,’

The role of the IT manager is not what it used to be, and the people who are playing the old role need to adopt a new approach as a leader or get out of the business of managing people.

What is a manager? According to the top search result in Google, a manager is “a person responsible for controlling or administering all or part of a company or similar organization.”

The key words here are controlling or administering. What is not stated in this definition is that…<read more>